Privacy Policy

Information we collect

We collect only what we need to respond to you and deliver our services:

• Contact details you submit through our forms, such as your name, email, phone number, company, and message.
• Information you share when booking a strategy session, including the time you select and any notes you provide.
• Basic usage data, such as pages visited, device type, and approximate location, collected through privacy-friendly analytics.
• Client account data we access while performing work, only as authorized in a signed agreement.

How we use information

• To reply to inquiries and prepare strategy sessions and growth plans.
• To deliver, manage, and improve the services you hire us for.
• To send occasional updates you have agreed to receive. You can opt out at any time.
• To keep our website secure and understand how it is used.
• To meet legal, tax, and accounting obligations.

How we share information

We do not sell your personal information. We share it only with trusted providers that help us operate, such as email, hosting, scheduling, analytics, and CRM platforms. Each is bound to use it only to provide services to us. We may also disclose information when required by law or to protect our rights.

Client data

When we work inside your ad accounts, CRM, email platforms, or analytics, we treat that data as confidential. We use it only to perform the agreed work, limit access to team members who need it, and return or delete access when the engagement ends. Performance dashboards shown on this site have client names hidden.

Cookies and analytics

Our website uses minimal cookies and analytics to measure traffic and improve the experience. You can block or delete cookies in your browser settings. Some third-party tools we link to, such as scheduling pages, have their own cookie policies.

Data retention and security

We keep information only as long as needed for the purposes above or as required by law. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or limit the use of your personal information. To make a request, email info@big-click-energy.com. We will respond within a reasonable time and may need to verify your identity.

Children

Our website and services are intended for businesses and are not directed to children under 16.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy? Email info@big-click-energy.com.